Frequently Asked Questions

Trendno offers smart, affordable everyday products including home utility items, cleaning tools, mobile accessories, cable protectors, and daily-use essentials designed to make life easier.

Yes. All products sold on Trendno are quality-checked before dispatch to ensure they meet our standards and match the product descriptions shown on our website.

Yes, Cash on Delivery is available on eligible products.

An additional ₹50 COD fee and Partial Payment will be displayed at checkout.

Orders are usually delivered within 3–8 business days, depending on your location. Delivery timelines may vary due to courier or regional factors.

Once your order is shipped, you’ll receive a tracking link via SMS or email to monitor your delivery status.

Yes, orders can be cancelled only before dispatch.

Once the order is shipped, cancellation is not possible.

Returns are accepted only for damaged, defective, or incorrect products.

Requests must be raised within 48 hours of delivery with clear images or an unboxing video.

• Prepaid orders: Refunds are processed to the original payment method within 5–7 business days.
• COD orders: Refunds are issued via UPI or bank transfer.

Shipping charges, if any, are clearly mentioned at checkout before placing the order.

Absolutely. Trendno uses SSL-encrypted, PCI-compliant payment gateways to ensure all transactions are safe and secure.

If you receive a damaged or defective product, please contact us within 48 hours of delivery with images or an unboxing video, and we’ll assist you promptly.

You can reach our support team anytime at:

📧 care@trendno.com