Return and Refund policy

At Trendno, customer satisfaction is our top priority. We strive to deliver quality products at affordable prices. Please read our Return & Refund Policy carefully before placing an order.

Returns

We accept returns only in cases where the product received is damaged, defective, or incorrect.

  • The return request must be raised within 48 hours of delivery.
  • You must share clear images or an unboxing video of the product showing the issue.
  • Products must be unused and in original packaging.

To initiate a return, please contact our support team with your order details at care@trendno.com

Refunds

Once your return request is approved, the refund will be processed as per the original payment method.

  • Prepaid orders: Refunds are processed within 5–7 business days.
  • Cash on Delivery (COD) orders: Refunds are issued via bank transfer or UPI.

Please note that shipping charges (if any) are non-refundable.

Replacement Policy

In case of damaged or defective products, we may offer a replacement instead of a refund, depending on product availability.

Non-Returnable Items

The following items are not eligible for return or refund:

  • Products damaged due to misuse or mishandling
  • Items without original packaging
  • Requests raised after 48 hours of delivery

Cancellation Policy

Orders can be cancelled only before dispatch. Once the order has been shipped, cancellation requests will not be accepted.

Need Help?

If you have any questions regarding returns or refunds, feel free to contact our support team. We are always happy to assist you.

📩 Email: care@trendno.com